Shavuos

Our privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

By voluntarily providing your mobile phone number and opting in to SMS, you consent to receive periodic SMS/MMS messages from Heritage Silver. These messages may include order status updates, delivery notifications, appointment reminders for consultations, collection previews, care recommendations for your jewelry, and other communications related to our silverware products and services.

1. Information You Provide

Contact Information: Such as your first and last name, email address, and phone number.

Feedback or Correspondence: Information you provide when you contact the Company or Heritage Silver in connection with the Site or Services with questions, feedback, or other inquiries.

Marketing Information: Such as your preferences for receiving communications about the Company s activities, events, and publications, and details about how you engage with such communications.

Other Information: Any additional information you may provide voluntarily or that is necessary in connection with your interactions with the Company through the Site or Services.

2. Information We Obtain from Third Parties

Social Media Information: Our Company may maintain pages on social media platforms (e.g., Facebook, LinkedIn, Instagram). When you visit or interact with these pages on those platforms, the platform providers privacy policies will apply to your interactions and their collection, use, and processing of your personal information. You or the platforms may provide us (on behalf of the Company) with information through the platform, and we will treat such information in accordance with this Privacy Policy. Other Sources: We may obtain your personal information from other third parties, such as third-party analytics services, the Company's marketing partners, publicly available sources, and data providers.

3. Automatic Data Collection

We, the Company s advertising partners, and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications, and other online services, such as:

• Device Data: Information such as your computer s or mobile device s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state, or geographic area.
• Online Activity Data: Information such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, access times, duration of access, and whether you have opened our marketing emails or clicked links within them.
• We use the following tools for automatic data collection:
• Cookies: Text files that websites store on a visitor s device to uniquely identify the visitor s browser or to store information or settings for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, understanding user activity and patterns, and facilitating online advertising.
• Local Storage Technologies: Such as HTML5, which provide cookie- equivalent functionality and can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
• Pixel Tags/Clear GIFs: Also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

4. How We Use Your Personal Information

Heritage Silver uses your personal information for the following purposes:

• To Operate and Improve Our Services: To provide, operate, and improve our Services and our business.
• To Communicate with You: Including sending announcements, updates, security alerts, and support and administrative messages.
• To Provide Support: To respond to requests, questions, and feedback.
• To Comply with Law: To comply with applicable laws, lawful requests, and legal processes, such as responding to subpoenas or requests from government authorities
• For Marketing: If you have provided your contact information to us or our Company, we may, from time to time, send you direct marketing communications from our company as permitted by law, including through phone, email, and text messages. If you would like to opt out of marketing communications, please contact our Company.
• For Compliance, Fraud Prevention, and Safety: To protect our, your, or others rights, privacy, safety, or property (including by making and defending legal claims); enforce the terms and conditions governing our Services; and protect, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity.
• To Create Anonymous Data: To convert your personal information into anonymous data by removing personally identifiable information. This anonymous data may be used and shared for our lawful business purposes, including to analyze and improve our Services, conduct research, and promote our business

5. How We Share Your Personal Information

We do not sell your personal information, and we may share your personal information as described below and elsewhere in this Privacy Policy:

• With Our Service Providers: Companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting, information technology, email delivery, and website analytics services).
• With Professional Advisors: Such as lawyers, bankers, auditors, and insurers, when necessary in the course of the professional services they render to us
• For Compliance, Fraud Prevention, and Safety: As described above.
• In Business Transfers: In connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution. In such cases, we will make reasonable efforts to require the recipient to honor this Privacy Policy.
• Data will not be shared with third parties for marketing or promotional purposes. We will never disclose sensitive personal information such as phone numbers or SMS consent for marketing purposes.

6. Security

We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your personal information.

7. Children

Our Services are not intended for use by children under the age of 18. If we become aware that we have collected personal information from a child under 18 without the required parental or guardian consent, we will promptly delete that information.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will update the Last Updated date and post the revised policy on this website. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. How Do We Share Your Mobile Information?

No mobile information will be obtained from and/or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can always decline or stop receiving messages by responding STOP at any time. For more information, reply HELP'. Message and data rates may apply. Message frequency varies.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact Heritage Silver at:

• Address: Address: 97 Acres Rd., 103, KIRYAS JOEL, New York, 10950
• Email:accounting@heritagesilver.com
• Phone: (845) 774-8468

SMS/MMS Consent and Terms

By voluntarily providing your mobile phone number and explicitly opting in to SMS, you consent to receive periodic SMS/MMS messages from Heritage Silver. These messages may include collection announcements, exclusive previews of limited-edition pieces, special sale notifications, order updates, delivery information, and personalized silverware recommendations tailored to your interests and occasions.

Providing Your Telephone Number and Notification Obligations

Accuracy: You affirm that the mobile number you provide is accurate and current.
Ownership: You represent that you are the authorized subscriber or owner of the telephone number.
Notification: If your contact information changes, you agree to notify us immediately by emailing accounting@heritagesilver.com before the change takes

Consent to Receive Automated Communications

By voluntarily providing your telephone number(s) and explicitly opting in to SMS you consent to receive recurring automated text messages from Heritage Silver regarding our silver collections, jewelry services, exclusive offers, promotions, special events, order status, and your relationship with us as a valued customer.

Note: Consent to receive these messages is not a condition of purchase. Standard message and data rates may apply.

Opt-Out Instructions

SMS/MMS: To unsubscribe from our SMS/MMS messages at any time, text STOP in response to any message.
Email: Alternatively, you can send an email to accounting@heritagesilver.com indicating that you wish to opt out of text messages. You will receive a final message confirming your opt-out.

Privacy Assurance

Your personal information, including your phone number, will not be shared or sold to third parties. We are committed to safeguarding your privacy and ensuring the confidentiality of your data

Assistance

For help:
Text: Send HELP to the number from which you are receiving messages.
Email: Contact us at accounting@heritagesilver.com.

Carrier Participation

Participating carriers in the United States include, but are not limited to: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile.

Data Collection and Use

We may collect your mobile phone number, carrier name, and details such as the date, time, and content of your messages, along with any additional information you provide.

Service Modifications and Termination

By subscribing to or using the service, you acknowledge our right to modify or discontinue the SMS/MMS service, with or without notice, at any time.

Indemnification

You agree to indemnify and hold Heritage Silver harmless from any claims including those related to privacy or tort that arise from:

• Providing a telephone number not owned by you.
• Failure to notify us of changes to your telephone number
• Any issues related to the Federal Telephone Consumer Protection Act or state law equivalents.

Participation Requirements

By participating in this service, you affirm that:

• You are at least 18 years old.
• You possess a wireless device capable of two-way messaging.
• You are a customer of a participating wireless carrier.
• You have an active text messaging service.

Miscellaneous

You warrant that you possess all necessary rights, powers, and authority to agree to these terms, and that doing so does not conflict with any other agreement to which you are bound. If any provision is deemed unenforceable or invalid, it will be limited or removed to the minimum extent necessary, ensuring the remaining provisions remain in full effect.

Questions or Concerns

For any questions or concerns, please contact us at:

• Address: Address: 97 Acres Rd., 103, KIRYAS JOEL, New York, 10950
• Email:accounting@heritagesilver.com
• Phone: (845) 774-8468